Einstein Platform Services
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Einstein Platform Services
Developer Guide
Version Spring
salesforcedocs
Last updated November
Copyright Salesforce Inc All rights reserved Salesforce is a registered trademark of Salesforce Inc as are other
names and marks Other marks appearing herein may be trademarks of their respective owners
CONTENTS
Chapter Einstein Platform Services Developer Guide
CHAPTER
Einstein Platform Services Developer Guide
Use Einstein Platform Services to seamlessly integrate custom deeplearning models into your CRM
workflows
Einstein Vision
Harness the power of image recognition to solve an array of use cases such as visual search brand
detection and product identification Einstein Vision enables you to tap into the power of AI and train
deep learning models to recognize and classify images at scale You can use pretrained classifiers or
train custom classifiers to solve unique use cases
Einstein Image ClassificationTrain deeplearning models to recognize and classify images at scale
Einstein Object DetectionTrain models to recognize and count multiple distinct objects within
an image providing granular details like the size and location of each object
Einstein OCRUse optical character recognition OCR models to detect alphanumeric text in an
image
Einstein Language
Use the power of natural language processing to connect with your customers in entirely new ways by
discovering insights from unstructured text data
Einstein IntentCategorize unstructured text into userdefined labels to better understand what
users are trying to accomplish
Einstein SentimentClassify the sentiment of text into positive negative and neutral classes to
understand the feeling behind text