Erm Public Sector
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EMERGENCY PROGRAM MANAGEMENT FOR PUBLIC SECTOR
Enable Person Accounts
Install the Emergency Program Management for Public Sector Packages
CONFIGURE GENERAL ORG SETTINGS
Protect Your Sensitive Data with Salesforce Shield
Set Up an OrganizationWide Email Address
Create User Profiles
Configure FieldLevel Security for Users
Configure and Assign Page Layouts for Emergency Program Management
Create Emergency Program Management Users
Assign Emergency Program Management Permission Set Licenses
Emergency Program Management Permission Sets
Create Sharing Settings
Set Up Emergency Program Management Sites
Use Flows to Automate Your Processes
Create Person Accounts for SelfRegistering Site Users
Add Related Lists to Page Layouts
Add Custom Visit Priorities
Customize Picklist Values for Emergency Services
Create a Queue for Incoming Service Requests
Configure Emergency Service Applications
Set Up an Approval Process for Service Request Applications
Set Up Inspections
Set Up Service Execution for Field Responders
Deliver Emergency Supplies
Create Training Courses
Use Salesforce Maps for Efficient Emergency Service Delivery
Assign Permission Sets and Permission Set Licenses
Assign User Profile and User License for Volunteers
Set Up Volunteer Management for Your Site
Configure the Standard ERM User Profile
Configure Volunteer Shift Cancellation Settings
Configure the Default Shift Status
DEPLOY ANALYTICS FOR EMERGENCY PROGRAM MANAGEMENT
ANALYTICS FOR EMERGENCY PROGRAM MANAGEMENT
Analytics Metrics Definitions