Limits Limitations
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Salesforce
Limits
Salesforce Winter
PREVIEW
Note This release is in preview Features described in this document dont become generally available
until the latest general availability date that Salesforce announces for this release Before then and
where features are noted as beta pilot or developer preview we cant guarantee general availability
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available products and features
salesforcedocs
Last updated August
Copyright salesforcecom inc All rights reserved Salesforce is a registered trademark of salesforcecom inc
as are other names and marks Other marks appearing herein may be trademarks of their respective owners
CONTENTS
Salesforce Limits
General Salesforce Limits
Administration and Support Limits
Collaboration Limits
Communities Limits
Feature Limits
SALESFORCE LIMITS
Salesforce Limits is a reference guide that covers a variety of limits associated with Salesforce features and products However Salesforce
Limits doesnt cover all limits and some limits might not apply to your Salesforce org
Keep in mind that stated limits arent a guarantee that the specified resource is available at its limit in all circumstances For example
some limits depend on load performance and other system issues In addition Salesforce Limits doesnt include limits of
User interface elements in the Salesforce application
Field lengths of Salesforce objects
Desktop integration clients
Your Salesforce contract
All limits are subject to change at any time Contact Salesforce for more information
For limits related to developing applications with Apex SOAP REST or another API see Salesforce Developer Limits Quick Reference
Contractual limits may also apply as per your Salesforce contract
IN THIS SECTION
General Salesforce Limits
Administration and Support Limits
Collaboration Limits
Communities Limits
Limits for communities including users portal roles moderation reporting and more
Feature Limits
General Salesforce Limits
IN THIS SECTION
Salesforce Features and Edition Limits
Limits for Salesforce features by edition
Salesforce Reports and Dashboards Limits Per Edition
Differences between editions for reports snapshots dashboards and filtering
Search Limits
Search limits for file extensions and sizes synonym groups and picklists
Standard Object Limits
Standard object limits include usage details for object customizations such as the custom fields youve added or sharing rules youve
applied to an object
Salesforce Limits
Salesforce Features and Edition Limits
Salesforce Features and Edition Limits
Limits for Salesforce features by edition
Note Having trouble viewing the numbers and columns in this table Try this view
Feature
Personal
Edition
Action plans maximum
tasks
NA
Active lookup filters
per object
Contact
Manager
Group
Edition
Professional Enterprise
Edition
Edition
Unlimited Developer
and
Edition
Performance
Edition
Active validation rules per
object
Attachments maximum size NA
in the Notes Attachments
related list
MB for file attachments GB for feed attachments
Categories maximum
default categories and
hierarchy levels
categories in a data category group
levels in a data category group
hierarchy
NA
Category groups maximum
default
category groups with groups active at
a time
Certificates maximum
Content deliveries default
delivery bandwidth per
rolling hour window
GB
Content deliveries default
delivery view counts per
rolling hour window
Content deliveries
maximum file size for online MB
viewing
Content maximum file size GB
GB including headers when uploaded via Chatter REST API
GB including headers when uploaded via REST API
MB when uploaded via SOAP API
MB when uploaded via BULK API
MB for Google Docs
MB when uploaded via Visualforce
Salesforce Limits
Feature
Salesforce Features and Edition Limits
Personal
Edition
Contact
Manager
Group
Edition
Professional Enterprise
Edition
Edition
Unlimited Developer
and
Edition
Performance
Edition
Content maximum libraries
Content maximum number
of documents
Content maximum number
of documents and versions
in a hour period
adjustable
Content packs maximum
files
NA
Custom apps
NA
Custom fields per object
Custom labels
NA
Custom links maximum
label length
characters
To exceed
this limit
contact
Salesforce
To exceed
this limit
contact
Salesforce
Unlimited
Custom links maximum URL
bytes
length
Custom objects
NA
Custom objects deletion of
parent records in a
manytomany relationship NA
Available unless more than junction object records are associated with the deleted
parent record and the junction object has a rollup summary field that rolls up to the
other parent
Custom objects maximum
masterdetail relationships
Custom permissions
NA
Custom profiles maximum NA
Custom settings cached
data limit
per user license type
The lesser of MB or MB multiplied by the number of fullfeatured user licenses in your org NA in
Contact Manager and Professional Editions
Custom settings maximum
fields per setting
Divisions maximum
NA
NA
NA
NA
Salesforce Limits
Feature
Salesforce Features and Edition Limits
Personal
Edition
Contact
Manager
Group
Edition
Professional Enterprise
Edition
Edition
Unlimited Developer
and
Edition
Performance
Edition
Documents maximum size
KB
of custom app logo
Documents maximum size
MB
of document to upload
Documents maximum size
characters
of file name with extension
Entitlement processes and
milestones
External objects
You can create up to entitlement processes total
with up to milestones per process If your org was
created before Summer its maximum entitlement
processes can be lower Contact Salesforce to increase it
NA
NA
Field history tracking
maximum standard or
NA
custom fields tracked for
standard or custom objects
File size maximum in
GB
Chatter and on the Files tab
Fiscal years maximum
custom
Formulas maximum
displayed characters after an
evaluation of a formula
expression
Formulas maximum length characters
Formulas maximum size
when compiled
bytes
Formulas maximum size
when saved
bytes
Formulas unique
relationships per object
Formulas VLOOKUP
functions per object
Ideas maximum size of
HTML idea comment
KB
NA
Ideas maximum size of
HTML idea description
KB
Salesforce Limits
Salesforce Features and Edition Limits
Feature
Personal
Edition
Lightning Apps
NA
Contact
Manager
Group
Edition
Professional Enterprise
Edition
Edition
Unlimited Developer
and
Edition
Performance
Edition
Unlimited
NA
Lightning pages maximum
components in a region
Masterdetail relationship
maximum child records
Objects maximum number
of deleting combined
objects and child records
OmniChannel maximum
pending routing requests
NA
OmniChannel maximum
queued work items
per hour
Opportunity Teams
maximum members
NA
Permission sets maximum
created
NA
Permission sets maximum
created and added as part
of an installed managed
AppExchange package
NA
Question maximum
characters
Question maximum
characters with Chatter
Answers Optimize
NA
NA
Question Flow
enabled
Quote PDF maximum logo
height
pixels
NA
Quote PDF maximum logo
size
Recycle Bin maximum
records
MB
times your storage capacity in MBs
Reply maximum characters
Reply private maximum
characters with Chatter
NA
NA
NA
Salesforce Limits
Feature
Salesforce Features and Edition Limits
Personal
Edition
Contact
Manager
Group
Edition
Professional Enterprise
Edition
Edition
Unlimited Developer
and
Edition
Performance
Edition
Answers Optimize
Question Flow
enabled
Reply public maximum
characters with Chatter
Answers Optimize
NA
Question Flow
enabled
Shared Activities
Sharing rules
You can relate up to contacts to nonrecurring tasks nongroup tasks and nonrecurring events You
can assign one primary contact All others are secondary contacts
You can create up to sharing rules per object including
up to criteriabased rules
NA
Static resources
A static resource can be up to MB An org can have up to MB of static resources
total
Tabs
NA
Tags
To exceed
this limit
contact
Salesforce
To exceed
this limit
contact
Salesforce
To exceed
this limit
contact
Salesforce
A user is limited to a maximum of
unique personal tags
instances of personal tags applied to records
Across all users your org can have a maximum of
unique public tags
instances of public tags applied to records
instances of personal and public tags applied to records
Territories maximum
account assignment rules
NA
Users maximum created
Users maximum created
Chatter Free
NA
Unlimited
Visual Workflow
Each flow can have up to
versions
NA
steps
Each org can have up to
Salesforce Limits
Feature
Salesforce Features and Edition Limits
Personal
Edition
Contact
Manager
Group
Edition
Professional Enterprise
Edition
Edition
Unlimited Developer
and
Edition
Performance
Edition
active flows
flows total
waiting interviews at a given
time
events processed per hour
defined relative alarm events
across all flows and flow versions
WebtoCase maximum
new cases generated in a
hour period
NA
WebtoLead maximum
new leads generated in a
hour period
You can add an attachment to the Attachments related list of a case solution campaign task or event or to the Notes Attachments
related list of an account contact lead opportunity or custom object If you dont see the related list on task or event page layouts ask
your admin to add it
The custom apps and custom tabs that are contained in a managed package thats publicly posted on the AppExchange dont count
against the limits for your Salesforce edition
Additional restrictions apply for activities long text area fields relationship fields and rollup summary fields
When data is substituted for the tokens in the URL the link can exceed bytes Some browsers enforce additional limits for the
maximum URL length
The custom objects that are contained in a managed package thats publicly posted on the AppExchange dont count against the limits
for your Salesforce edition At the same time an org cant have more than custom objects regardless of the source or namespace
of those objects Softdeleted custom objects and their data count against your limits We recommend that you hard delete or erase
custom objects you no longer need
Each relationship is included in the maximum custom fields allowed
The limit of external objects applies regardless of how many Salesforce Connect addons you purchase for your org External objects
dont count toward the limit for custom objects
As a best practice dont exceed child records for a masterdetail relationship
Maximum objects that can be pending for OmniChannel routing in an org When an item is assigned to OmniChannelenabled
queues Omni attempts to route it to an available agent If no agent is available the work is pending routing You may experience
degraded performance in OmniChannel Supervisor when queues surpass pending routing requests
Maximum records that can be queued per hour in an org across all OmniChannelenabled queues Each time an item is assigned to
an OmniChannel queue the platform checks how many items were queued in the preceding hour If the limit has been reached the
item isnt assigned to the queue
If your org exceeds its daily WebtoCase or WebtoLead limit the default case owner or default lead creator receives a notification
email that contains information about the case or lead When your org reaches the hour limit Salesforce stores additional requests
Salesforce Limits
Salesforce Reports and Dashboards Limits Per Edition
in a pending request queue that contains WebtoCase and WebtoLead requests The requests are submitted when the limit refreshes
The pending request queue has a limit of combined requests If your org reaches the pending request limit additional requests
are rejected and not queued Your admin receives email notifications for the first five rejected submissions Contact Salesforce Customer
Support to change your orgs pending request limit
Salesforce Reports and Dashboards Limits Per Edition
Differences between editions for reports snapshots dashboards and filtering
Feature
Personal
Edition
Contact
Manager
Group
Edition
Professional Enterprise
Edition
Edition
Unlimited Developer
and
Edition
Performance
Edition
Up to
Up to
Up to
NA
Custom report types
Limits apply to all custom
report types regardless of
development status
NA
Dashboard filters
per dashboard
Dynamic dashboards per org NA
Field filters per report
Formulas per report
Reporting snapshots
NA
Scheduled dashboard
refreshes
NA
Scheduled reports per hour
Emailed reports can be up
to MB
NA
These limits apply to the report builder If youre using the report wizard the limit is
Up to total
Offpeak hours between PM and AM local time only
Limited to one preferred start time per day
Limited to three preferred start times per day
Search Limits
Search limits for file extensions and sizes synonym groups and picklists
Salesforce Limits
Search Limits
IN THIS SECTION
Search Limits
Search limits for document records and synonym groups
Search Limits for Synonyms
With synonym groups sets of words or phrases are treated equally in searches A search for a term in a synonym group returns results
for all terms in the group An org can create up to synonym groups
Search Limits for Picklists
When sorting search results for a particular object you cant click on column headings for multiselect picklist fields because you
cant sort the multiselect picklist field type
Search Limits for Federated Search
Be aware of the search limits for the number of new search results per hour the number of external objects per org and the maximum
length of the OAuth token
Search Limits
Search limits for document records and synonym groups
Search Limits for Documents
Searching document content supports multiple file types and has file size limits The contents of documents that exceed the maximum
sizes are not searched however the document fields are still searched Only the first characters of text are searched Text
beyond this limit is not included in the search
File Type
File Extensions
Maximum Size
HTML only the text within a body tag htm html xhtml
MB
MB
PPT
pot pps ppt
MB
RTF
rtf
MB
Text
c cpp csscsv ini java MB
log sql txt
Word
doc dot
MB
XLS
xls xlt
MB or a maximum cell limit of
cells
XML
xml
MB
Salesforce Limits
Standard Object Limits
Search Limits for Synonyms
With synonym groups sets of words or phrases are treated equally in searches A search for a term in a synonym group returns results
for all terms in the group An org can create up to synonym groups
SEE ALSO
Search Limits for Files in Chatter
Salesforce Files andSalesforce CRM Content Limits
Search Limits for Synonyms
With synonym groups sets of words or phrases are treated equally in searches A search for a term in a synonym group returns results
for all terms in the group An org can create up to synonym groups
Search Limits for Picklists
When sorting search results for a particular object you cant click on column headings for multiselect picklist fields because you cant
sort the multiselect picklist field type
Search Limits for Federated Search
Be aware of the search limits for the number of new search results per hour the number of external objects per org and the maximum
length of the OAuth token
Maximum number of new search results per hour
per org
Note This is a joint limit among all external data sources
For example if you have OData and OpenSearch sources
the limit includes both usages
Maximum external objects per org
Note This is a joint limit among all external data sources
Maximum length of the OAuth token thats issued by the external characters
system
Standard Object Limits
Standard object limits include usage details for object customizations such as the custom fields
youve added or sharing rules youve applied to an object
EDITIONS
The list varies depending on the object When a customization exceeds the allowed limit for the
object or reaches of the limit a tip displays that suggests what you can do next
Available in both Salesforce
Classic and Lightning
Experience
Refer to the standard object limits page when youre planning to customize a particular standard
object or to monitor the usage and limits of customizations on that object
From the management settings for the appropriate object go to Limits
Available in All Editions
except Databasecom
Salesforce Limits
Administration and Support Limits
Note The object limit percentages are truncated not rounded For example if your org uses of the limit for a particular
customization the object limit displays
Administration and Support Limits
IN THIS SECTION
Assignment AutoResponse Escalation and Workflow Rules Limits
Limits for automating lead generation email responses escalations and workflow automation per edition
Chatter Answers Limits
Limits for questions and Customer Portal customizations
Field Picklist and Data Setting Limits
Limits for custom fields picklists custom picklists and custom data settings
Customer Portal Limits
Limits for custom objects in Customer Portal and portal user limits
Data Import Limits
Limits for importing data with Data Loader
External Data Integration Limits
Salesforce Connect limits for accessing data thats stored outside your Salesforce organization
External Identity User Limits
Limits depending upon External Identity user licenses
Email Limits
Limits for email mass email and workflow emails
Salesforce Knowledge Limits
Limits for Salesforce Knowledge per edition
Field Limitations
Limitations for encrypted merge and formula fields
File and Storage Limits
Limits for Salesforce Files CRM Content Chatter and storage allocation
Forcecom Sites Page View Limits
Limits for requests that count as page views
Forcecom Site Billing Limits
Terminology for limits and billing associated with Forcecom sites
General Sandbox and Sandbox Storage Limits
Limits for sandbox environments
Password Policy Limits
Limits for the number and use of user passwords
Site Edition Limits
Limits for the number of sites bandwidth service request time and maximum page views per edition
Sitecom Import Limits
Limits for importing sites and files
