Oem User License Comparison Tipsheet

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OEM USER LICENSE COMPARISON

Compare object access user permissions and features and org limits for the license types available to partners

License Types and Availability
Note Starting Spring Partner Community licenses are no longer available for resale If youre a partner with a customer who
requires similar features consider a Customer Community Plus license instead

The following licenses are available to new and existing ISV partners

OEM EmbeddedA full Lightning Platform license with contractual restrictions It prohibits Create Read Update and Delete on

Leads Opportunities Cases Solutions and Campaigns
Customer CommunitySimilar to a High Volume Customer Portal license Well suited for businesstoconsumer communities with
many external users
Customer Community PlusSimilar to the Customer Community license but adds more storage and access to features like Roles
and Sharing
The following licenses arent available to new partners but can be resold by existing partners where noted
Partner CommunitySimilar to a Gold Partner license Well suited for businesstobusiness communities such as a partner community
Existing partners who currently sell Partner Community licenses can continue offering them

ISV PortalAn Authenticated Website license with basic data sharing options manual sharing to user and participation in sharing

groups is not permitted Users can only log in via Lightning Platform Sites An ISV Portal license is best used when projected user

volumes exceed This legacy license type is no longer available

ISV Portal with SharingA Customer Portal Manage Custom license with full sharing capabilities Users can log in only via Lightning

Platform Sites Best used when projected user volumes are under and granular security access is required This legacy license
type is no longer available
Licenses sold by partners can only be used to access the partners app End users cant develop or extend apps by creating custom
objects but they can access other apps as long as those apps are sold with an embedded license
Licenses can be assigned to external users only
The following symbols are used in the tables

Included in license

Available as an addon for a fee
CCreate access to the object
RRead access to the object
UUpdate access to the object
DDelete access to the object

Last updated January

OEM User License Comparison

Objects
Object Accessed

OEM

ISV Portal

Embedded

ISV Portal

with
Sharing

Customer Customer Partner
Community Community Community
Plus

Accounts

CRUD

CRU

R

CRU

CRUD

Activities Tasks

CRUD

R

CRU

CRUD

Calendar Events

CRUD

Contacts

CRUD

CRU

Content

CRUD

R

Contracts

CRUD

CRU

Documents

CRUD

R

Ideas

CR

Orders

CRUD

R

CRU

CRUD

View and
Upload

CRUD

R

CR

CRUD

CRU

CRUD

Products Price Books

CRUD

CRU

R

ISV Custom Object

CRUD

With the Orders Platform permission set license PSL available to OEM partners only administrators can give users with Lightning

Platform user licenses access to Contracts Products Price Books and Orders Orders functionality is automatically available to all licenses

except the Lightning Platform licenses which explicitly require the new PSL to grant access

User Features
User Feature

OEM

ISV Portal

Embedded

ISV Portal

with
Sharing

Customer Customer Partner
Community Community Community
Plus

Knowledge

R

Send Mass Email
Salesforce Mobile App
Identity
Flows
Original Territory Management
Enterprise Territory Management

R

OEM User License Comparison

Original Territory Management is scheduled for retirement for all customers as of Summer After the feature is retired users cant
access the original territory management feature and its underlying data We encourage you to migrate to Enterprise Territory Management
For more information see The Original Territory Management Module Retirement

User Permissions
User Permission

OEM

ISV Portal

Embedded

ISV Portal

with
Sharing

Customer Customer Partner
Community Community Community
Plus

Create and Customize Reports

Create and
Manage

View Reports
Create and Customize Dashboards

Create and
Manage

View Dashboards
Enhanced UserRole Based Sharing
Identity
Chatter Groups Files Profiles
Submit Workflow Approvals
Custom Apps Limit

Custom Tabs Limit

Custom Objects Limit

The running user of a dashboard must be a Lightning Platform user to view the dashboard Dashboards using the Lightning Platform
administrator as the running user are not viewable by other Lightning Platform license types
The limit of custom objects applies to the primary app offering Subscribers cannot create their own custom objects

Storage Limits
Additional Organization Limits
Added Per User

OEM

ISV Portal

Embedded

ISV Portal

with
Sharing

Customer Customer Partner
Community Community Community
Plus

Data Storage

MB

MB per

member
memberbased
license

OEM User License Comparison

Additional Organization Limits
Added Per User

OEM

ISV Portal

Embedded

ISV Portal

with
Sharing

Customer Customer Partner
Community Community Community
Plus

MB per

member
loginbased
license

File Storage

GB

For data storage each OEM Embedded organization is allocated a minimum of GB For example an OEM Embedded organization

with users at MB per user receives MB plus GB or GB total data storage An OEM Embedded organization with

users receives GB because users multiplied by MB per user is GB

For file storage each OEM Embedded organization is allocated a peruser limit multiplied by the number of users in the organization

plus a per organization allocation of GB For example an OEM Embedded organization with users receives GB of file storage

or GB per user multiplied by users plus GB

Salesforce Edition

Data Storage Minimum per File Storage Minimum per Storage Allocation Per User
Organization
Organization
License

OEM Embedded

GB plus MB for each Gold

Partner license

GB

MB of data storage and GB

of file storage

API Limits

The following table lists the limits for the total API requests calls for an OEM Embedded org

Salesforce Edition

API Calls Per License Type

Total Calls Per Hour Period

OEM Embedded

Salesforce

number of licenses x calls per license type

Salesforce Platform

Limits are enforced against the aggregate of all API calls made to the org in a hour period Limits are not on a peruser basis When

an org exceeds a limit all users in the org can be temporarily blocked from making additional calls Calls are blocked until usage for the
preceding hours drops below the limit