
Oem User License Comparison Tipsheet
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OEM USER LICENSE COMPARISON
Compare object access user permissions and features and org limits for the license types available to partners
License Types and Availability
Note Starting Spring Partner Community licenses are no longer available for resale If youre a partner with a customer who
requires similar features consider a Customer Community Plus license instead
The following licenses are available to new and existing ISV partners
OEM EmbeddedA full Lightning Platform license with contractual restrictions It prohibits Create Read Update and Delete on
Leads Opportunities Cases Solutions and Campaigns
Customer CommunitySimilar to a High Volume Customer Portal license Well suited for businesstoconsumer communities with
many external users
Customer Community PlusSimilar to the Customer Community license but adds more storage and access to features like Roles
and Sharing
The following licenses arent available to new partners but can be resold by existing partners where noted
Partner CommunitySimilar to a Gold Partner license Well suited for businesstobusiness communities such as a partner community
Existing partners who currently sell Partner Community licenses can continue offering them
ISV PortalAn Authenticated Website license with basic data sharing options manual sharing to user and participation in sharing
groups is not permitted Users can only log in via Lightning Platform Sites An ISV Portal license is best used when projected user
volumes exceed This legacy license type is no longer available
ISV Portal with SharingA Customer Portal Manage Custom license with full sharing capabilities Users can log in only via Lightning
Platform Sites Best used when projected user volumes are under and granular security access is required This legacy license
type is no longer available
Licenses sold by partners can only be used to access the partners app End users cant develop or extend apps by creating custom
objects but they can access other apps as long as those apps are sold with an embedded license
Licenses can be assigned to external users only
The following symbols are used in the tables
Included in license
Available as an addon for a fee
CCreate access to the object
RRead access to the object
UUpdate access to the object
DDelete access to the object
Last updated January
OEM User License Comparison
Objects
Object Accessed
OEM
ISV Portal
Embedded
ISV Portal
with
Sharing
Customer Customer Partner
Community Community Community
Plus
Accounts
CRUD
CRU
R
CRU
CRUD
Activities Tasks
CRUD
R
CRU
CRUD
Calendar Events
CRUD
Contacts
CRUD
CRU
Content
CRUD
R
Contracts
CRUD
CRU
CRU
Documents
CRUD
R
Ideas
CR
Orders
CRUD
R
CRU
CRUD
View and
Upload
CRUD
CRUD
CRUD
CRUD
R
R
R
R
CR
CR
CR
CR
CR
CRUD
CRU
CRU
CRUD
CRUD
CRUD
Products Price Books
CRUD
CRU
CRU
R
R
R
ISV Custom Object
CRUD
CRUD
CRUD
CRUD
CRUD
CRUD
With the Orders Platform permission set license PSL available to OEM partners only administrators can give users with Lightning
Platform user licenses access to Contracts Products Price Books and Orders Orders functionality is automatically available to all licenses
except the Lightning Platform licenses which explicitly require the new PSL to grant access
User Features
User Feature
OEM
ISV Portal
Embedded
ISV Portal
with
Sharing
Customer Customer Partner
Community Community Community
Plus
Knowledge
R
R
Send Mass Email
Salesforce Mobile App
Identity
Flows
Original Territory Management
Enterprise Territory Management
R
R
OEM User License Comparison
Original Territory Management is scheduled for retirement for all customers as of Summer After the feature is retired users cant
access the original territory management feature and its underlying data We encourage you to migrate to Enterprise Territory Management
For more information see The Original Territory Management Module Retirement
User Permissions
User Permission
OEM
ISV Portal
Embedded
ISV Portal
with
Sharing
Customer Customer Partner
Community Community Community
Plus
Create and Customize Reports
Create and
Manage
Create and
Manage
View Reports
Create and Customize Dashboards
Create and
Manage
View Dashboards
Enhanced UserRole Based Sharing
Identity
Chatter Groups Files Profiles
Submit Workflow Approvals
Custom Apps Limit
Custom Tabs Limit
Custom Objects Limit
The running user of a dashboard must be a Lightning Platform user to view the dashboard Dashboards using the Lightning Platform
administrator as the running user are not viewable by other Lightning Platform license types
The limit of custom objects applies to the primary app offering Subscribers cannot create their own custom objects
Storage Limits
Additional Organization Limits
Added Per User
OEM
ISV Portal
Embedded
ISV Portal
with
Sharing
Customer Customer Partner
Community Community Community
Plus
Data Storage
MB
MB
MB
MB per
member
memberbased
license
OEM User License Comparison
Additional Organization Limits
Added Per User
OEM
ISV Portal
Embedded
ISV Portal
with
Sharing
Customer Customer Partner
Community Community Community
Plus
MB per
member
loginbased
license
File Storage
GB
For data storage each OEM Embedded organization is allocated a minimum of GB For example an OEM Embedded organization
with users at MB per user receives MB plus GB or GB total data storage An OEM Embedded organization with
users receives GB because users multiplied by MB per user is GB
For file storage each OEM Embedded organization is allocated a peruser limit multiplied by the number of users in the organization
plus a per organization allocation of GB For example an OEM Embedded organization with users receives GB of file storage
or GB per user multiplied by users plus GB
Salesforce Edition
Data Storage Minimum per File Storage Minimum per Storage Allocation Per User
Organization
Organization
License
OEM Embedded
GB plus MB for each Gold
Partner license
GB
MB of data storage and GB
of file storage
API Limits
The following table lists the limits for the total API requests calls for an OEM Embedded org
Salesforce Edition
API Calls Per License Type
Total Calls Per Hour Period
OEM Embedded
Salesforce
number of licenses x calls per license type
Salesforce Platform
Limits are enforced against the aggregate of all API calls made to the org in a hour period Limits are not on a peruser basis When
an org exceeds a limit all users in the org can be temporarily blocked from making additional calls Calls are blocked until usage for the
preceding hours drops below the limit