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Salesforce Communities Managers Guide

Salesforce Communities Managers Guide

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MANAGE YOUR COMMUNITIES FOR SUCCESS

TOGETHER

Assign a Community Manager
Assign a Community Moderator

THE ONESTOP SHOP COMMUNITY MANAGEMENT

Community Management Overview
Access Community Management
Get Started with Communities Dashboards and Insights
Management
Insights for Community Engagement
Measure Community Success with Dashboards
Community Moderation Strategies and Tools
Track Community Activity with the Moderation Overview Page
Enable Members to Flag Items in Your Community
Community Moderation Criteria
Community Moderation Rules
Review and Approve Posts and Comments in Your Community
Moderate Flagged Posts and Comments in Your Community
Moderate Flagged Discussions in Your Community
Moderate Flagged Files in Your Community
Moderate Flagged Direct Messages in Your Community
Moderate Flagged Private Messages in Your Community
Set Up Apex Triggers for Flagging Items
Community Pulse
Communities Moderation Limits and Limitations
Organize Communities with Topics
Manage Topics in Communities
Automatically Assign Topics to Articles
Set Up Featured Topics
Set Up Navigational Topics
Set Up Content Topics Beta
See Your Communitys Topics and Subtopics in One Place
Add Topics to Articles or Remove Them
Audiences
Customize Recommendations in Communities
Create Targeted Audiences for Your Community Recommendations
Gamification
Recognition Badges
Reputation Overview
Community Administration
Limit Files in Your Community

RESOURCES FOR COMMUNITY MANAGERS

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