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Salesforce Communities Managers Guide

Salesforce Communities Managers Guide

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MANAGE YOUR EXPERIENCE CLOUD SITES FOR SUCCESS

WORKING TOGETHER

Assign an Experience Cloud Site Manager
Assign a Moderator

THE ONESTOP SHOP EXPERIENCE CLOUD SITE MANAGEMENT

Experience Cloud Site Management Overview
Access Experience Management
Get Started with Experience Cloud Site Dashboards and Insights
Report on Experience Cloud Sites with AppExchange Packages
Insights for Engagement
Measure Success with Dashboards
Experience Cloud Site Moderation Strategies and Tools
Track Experience Cloud Site Activity with the Moderation Overview Page
Enable Members to Flag Items in Your Experience Cloud Site
Experience Cloud Site Moderation Criteria
Experience Cloud Site Moderation Rules
Review and Approve Posts and Comments in Your Experience Cloud Site
Moderate Flagged Posts and Comments in Your Experience Cloud Site
Moderate Flagged Discussions in Your Experience Cloud Site
Moderate Flagged Files in Your Experience Cloud Site
Moderate Flagged Direct Messages in Your Experience Cloud Site
Moderate Flagged Private Messages in Your Experience Cloud Site
Set Up Apex Triggers for Flagging Items
Experience Pulse
Experience Cloud Site Moderation Limits and Limitations
Organize Experience Cloud Sites with Topics
Manage Topics in Experience Cloud Sites
Automatically Assign Topics to Articles
Set Up Featured Topics
Set Up Navigational Topics
Set Up Content Topics
See Your Sites Topics and Subtopics in One Place
Add Topics to Articles or Remove Them
Audiences
Customize Recommendations in Experience Cloud Sites
Create Audiences for Your Recommendations
Gamification
Recognition Badges
Reputation Overview
Experience Cloud Site Administration
Limit Files in Your Experience Cloud Site

RESOURCES FOR COMMUNITY MANAGERS

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