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Salesforce Feedback Management Implementation Guide

Salesforce Feedback Management Implementation Guide


First things first !
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If you need more information about the implementation guide, you can read the Table of Contents below.


Roles and Responsibilities
Steps to Implement Salesforce Feedback Management
Set Up Feedback Management
Create Surveys
Personalization of Surveys
Create or Update Records with Survey Responses
Define Default Settings
Activate Surveys
Translate Surveys
Share Surveys with Your Team
Distribution of Surveys
Track Satisfaction Across a Customers Lifecycle
Analysis of Survey Responses and Sentiment Insights
Customer Lifecycle Analytics Dashboards