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Salesforce Knowledge Dev Guide

Salesforce Knowledge Dev Guide

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Chapter Develop with Salesforce Knowledge

Chapter Salesforce Knowledge SOAP API

Knowledge Object Diagram

Data Categories and Knowledge with SOAP API Objects

Knowledge SOAP API Objects

Article TypeDataCategorySelection
KnowledgeArticle
KnowledgeArticleVersion
KnowledgeArticleVersionHistory
KnowledgeArticleViewStat
KnowledgeArticleVoteStat
CaseArticle
LinkedArticle
LinkedArticleHistory
RecentlyViewed
SearchPromotionRule
TopicAssignment
Custom ObjectFeed

Knowledge SOAP API Calls

describeKnowledge
describeDataCategoryGroups
describeDataCategoryGroupStructures
search

Chapter Salesforce Knowledge REST APIs

Manage Knowledge with REST APIs

Archive the Master Version of an Article
Assign a Task Related to a Master Article
Assign a Task Related to a Translation
Delete a Master Version of an Article
Delete a Translated Version of an Article
Edit an Online Version of a Master Article
Publish the Master Version of an Article
Restore an Archived Version of an Article
Retrieve Article Metadata
Retrieve Knowledge Language Settings
Retrieve a Version of an Article
Search for Metadata Elements of a Master Version
Search for Metadata Elements of a Translated Version
Set a Translated Article Version to Complete
Set a Translated Article Version to Incomplete
Submit an Article for Translation
Unpublish the Master Version of an Article
Unpublish the Online Version of a Translated Article
Parameterized Search
Search
Search Scope and Order
Search Result Layouts
Search for Records Suggested by Autocomplete and Instant Results
Search Suggested Article Title Matches
Search Suggested Queries

Support Knowledge with REST API

Data Category Groups
Data Category Detail
Articles List
Articles Details

Chapter Salesforce Knowledge Metadata API

ArticleType
ArticleType Layout
ChannelLayout
ArticleType CustomField
KnowledgeSettings
DataCategoryGroup
SearchSettings
SearchLayouts
SynonymDictionary
ExternalDataSource

Chapter Salesforce Knowledge with SOQL and SOSL

Update an Articles Viewstat with SOSL

WITH DATA CATEGORY DataCategorySpec

WITH SNIPPET

Chapter Salesforce Knowledge Apex and Visualforce
PublishingService Class
PublishingService Methods
Index

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