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Salesforce Knowledge Dev Guide

Salesforce Knowledge Dev Guide

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Chapter Overview
Knowledge Object Model

Knowledge Articles and Data Categories in the API

API EndofLife Policy

Chapter SOAP API

Objects
KnowledgeArticle
KnowledgeArticleVersion
KnowledgeDataCategorySelection
KnowledgeFeed
Knowledgekav
Knowledgeka
KnowledgeArticleVersionHistory
KnowledgeArticleViewStat
KnowledgeArticleVoteStat
CaseArticle
LinkedArticle
RecentlyViewed
SearchPromotionRule
TopicAssignment
Calls
describeKnowledge
describeDataCategoryGroups
describeDataCategoryGroupStructures
search

Chapter REST API

Invocable Actions
Knowledge Actions
Manage Knowledge
Archive the Primary Version of an Article
Assign a Task Related to a Primary Article
Assign a Task Related to a Translation
Delete a Primary Version of an Article
Delete a Translated Version of an Article
Edit an Online Version of a Primary Article
Get a List of Salesforce Site and Experience Cloud Site URLs for an Online Article
Publish the Primary Version of an Article
Restore an Archived Version of an Article
Retrieve Article Metadata
Get Knowledge Language Settings
Retrieve a Version of an Article
Search for Metadata Elements of a Primary Version
Search for Metadata Elements of a Translated Version
Set a Translated Article Version to Complete
Set a Translated Article Version to Incomplete
Submit an Article for Translation
Unpublish the Primary Version of an Article
Unpublish the Online Version of a Translated Article
Parameterized Search
Search
Search Scope and Order
Search Result Layouts
Search for Records Suggested by Autocomplete and Instant Results
Search Suggested Article Title Matches
Search Suggested Queries
Support Knowledge
Data Category Groups
Data Category Detail
Articles List
Articles Details

Chapter Metadata API

ArticleType
ArticleType Layout
ChannelLayout
ArticleType CustomField
KnowledgeSettings
DataCategoryGroup
SearchSettings
SearchLayouts
SynonymDictionary
ExternalDataSource

Chapter SOQL and SOSL

UPDATE

WITH

WITH DATA CATEGORY

Using Relationship Queries with Data Category Selection Objects

About SOSL

Update an Articles Keyword Tracking with SOSL

Update an Articles Viewstat with SOSL

WITH DATA CATEGORY DataCategorySpec

WITH SNIPPET

Chapter Apex
PublishingService Class
PublishingService Methods

Chapter UI API

LimitationsUI API limitationsUI API limitations

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