Salesforce Technical Requirements
DOWNLOAD
First things first !
To download this implementation guide, click the download button below.
If you need more information about the implementation guide, you can read the Table of Contents below.
SALESFORCE SYSTEM REQUIREMENTS
Summary
Review the system
requirements for using
Salesforce in a Web browser
or other Salesforce clients
such as Salesforce Classic
and Salesforce for Outlook
To Use Salesforce
The Salesforce online application can run on any computer with an Internet connection and supports the
following browsers
Browser
Comments
Google Chrome most recent stable version
Chrome applies updates automatically Salesforce
makes every effort to test and support the most
recent version There are no configuration
recommendations for Chrome
Mozilla Firefox most recent stable version
Salesforce makes every effort to test and support
the most recent version of Firefox
Microsoft Internet Explorer versions and If you use Internet Explorer we recommend using
the latest version that Salesforce supports Apply
all Microsoft software updates
Apple Safari versions x x and x on Mac OS
X
There are no configuration recommendations for
Safari
Some features in Salesforceand some desktop clients toolkits and adaptershave their own browser
requirements
To Use the Data Loader for Windows or Mac
Data Loader is signed for Windows To use Data Loader for Windows you need
To Use Salesforce for Outlook
Basic Resource Required Version
Salesforce for
Outlook version
Salesforce for Outlook v or later after Salesforce Disables TLS encryption
protocol
Default email
program
Any of the following versions of Microsoft Outlook with the latest updates
bit and bit
bit and bit
bit and bit
Last updated January
Salesforce System Requirements
To Use Salesforce for Outlook
Basic Resource Required Version
Salesforce for Outlook supports Outlook installed using ClicktoRun a streaming
installer for Microsoft Office
Server
Salesforce for Outlook is compatible with any Microsoft Exchange server officially
supported by Microsoft including Exchange Online with Microsoft Office
Exchange Online with GCC High and onpremises Exchange servers
Operating system Any of the following versions of Microsoft Windows along with the latest hot fixes
Windows
Windows Pro and Enterprise
Windows
For customers using Apple Mac OS consider setting up Outlook integration and
Einstein Activity Capture
Browser
Microsoft Internet Explorer with TLS encryption protocol or later enabled
IE isnt required to be set as default browser but it must be installed on the users
operating system
Other Requirements
Other Features Requirement
Server
configurations
We support using these systems that connect to the Internet through a proxy server
Automatic proxy detection
Manual proxy
NTLM proxy authentication
We dont support using
IMAP and POP email servers
Terminal servers such as Citrix servers Consider setting up the Outlook
integration and Einstein Activity Capture
Proxy Automatic Configuration files pac
Installers
If youre an IT administrator and plan to use the msi installer you need to install
the following tools
Microsoft NET Framework or
Microsoft Visual Studio Tools for Office Runtime
Primary Interop Assemblies PIA Redistributable for your version of Microsoft
Outlook
Windows msi users must run the command prompt as an administrator and
then launch the installer from the command line For example msiexec i
SalesforceForOutlookmsi
Salesforce System Requirements
To Use Connect for Office or Mail Merge
Other Features Requirement
Single SignOn
We support using either
Delegated authentication
Security Assertion Markup Language SAML with My Domain
We dont support using a separate online identity provider for single signon
To Use Connect for Office or Mail Merge
The system requirements for Connect for Office are
Microsoft Excel to use the Excel addin The Word addin is not supported for Microsoft Word
Microsoft Windows Vista bit only Until Salesforce disables TLS
To Use Salesforce CRM Content
These graphical features require the Adobe Flash Player plugin In your browser enable or install Flash
version or later
