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Salesforce Technical Requirements

Salesforce Technical Requirements

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SALESFORCE SYSTEM REQUIREMENTS

Summary
Review the system
requirements for using
Salesforce in a Web browser
or other Salesforce clients
such as Salesforce Classic
and Salesforce for Outlook

To Use Salesforce
The Salesforce online application can run on any computer with an Internet connection and supports the
following browsers
Browser

Comments

Google Chrome most recent stable version

Chrome applies updates automatically Salesforce
makes every effort to test and support the most
recent version There are no configuration
recommendations for Chrome

Mozilla Firefox most recent stable version

Salesforce makes every effort to test and support
the most recent version of Firefox

Microsoft Internet Explorer versions and If you use Internet Explorer we recommend using
the latest version that Salesforce supports Apply
all Microsoft software updates

Apple Safari versions x x and x on Mac OS

X

There are no configuration recommendations for
Safari

Note For all browsers enable JavaScript cookies and TLS If TLS isnt available enable TLS

Browsers that dont support TLS or TLS wont be able to access Salesforce after we

deactivate TLS Deactivation has already occurred in sandbox orgs and concludes with production

orgs on July
Some features in Salesforceand some desktop clients toolkits and adaptershave their own browser
requirements

To Use the Data Loader for Windows or Mac

To use Data Loader for Windows or Data Loader for macOS refer to the Data Loader release page on

GitHub for the list of system requirements Each release has its own list of supported operating system
and hardware requirements Data Loader is signed for Windows

To Use Salesforce for Outlook
Basic Resource Required Version
Salesforce for
Outlook

Salesforce for Outlook v or later after Salesforce Disables TLS encryption

protocol

Last updated February

Salesforce System Requirements

To Use Salesforce for Outlook

Basic Resource Required Version
Default email
program

Any of the following versions of Microsoft Outlook with the latest updates
and bit
and bit
and bit
Salesforce for Outlook supports Outlook installed using ClicktoRun a streaming
installer for Microsoft Office

Server

Salesforce for Outlook is compatible with any Microsoft Exchange server officially
supported by Microsoft including Exchange Online part of Microsoft Office
and onpremises Exchange servers

Operating system Any of the following versions of Microsoft Windows along with the latest hot fixes
Windows
Windows Pro and Enterprise
Windows

For customers using Apple Mac OS consider setting up Outlook integration and

Einstein Activity Capture
Browser

Microsoft Internet Explorer with TLS encryption protocol or later enabled

IE isnt required to be set as default browser but it must be installed on the users

operating system

Other Requirements
Other Features Requirement
Server
configurations

We support using these systems that connect to the Internet through a proxy server
Automatic proxy detection
Manual proxy

NTLM proxy authentication

We dont support using

IMAP and POP email servers

Terminal servers such as Citrix servers Consider setting up the Outlook
integration and Einstein Activity Capture
Proxy Automatic Configuration files pac

Installers

If youre an IT administrator and plan to use the msi installer you may need to

install the following tools

Microsoft NET Framework or

Microsoft Visual Studio Tools for Office Runtime

Salesforce System Requirements

To Use Connect for Office or Mail Merge

Other Features Requirement

Primary Interop Assemblies PIA Redistributable for your version of Microsoft

Outlook
Windows msi users must run the command prompt as an administrator and
then launch the installer from the command line For example msiexec i
SalesforceForOutlookmsi
Single SignOn

We support using either
Delegated authentication

Security Assertion Markup Language SAML with My Domain

We dont support using a separate online identity provider for single signon

To Use Connect for Office or Mail Merge
The system requirements for Connect for Office are
Microsoft Excel to use the Excel addin The Word addin is not supported for Microsoft Word

Microsoft Windows Vista bit only Until Salesforce disables TLS

To Use Salesforce CRM Content

These graphical features require the Adobe Flash Player plugin In your browser enable or install Flash
version or later

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