First things first !
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If you need more information about the implementation guide, you can read the Table of Contents below.
OmniChannel for Administrators
Guided Setup Flow
Set Access to Presence Statuses
Add the OmniChannel Widget to the Salesforce Console
Add the OmniChannel Utility to a Lightning Console App
Test Your OmniChannel Implementation
Use OmniChannel with Your Existing Live Agent Implementation
SkillsBased Routing for OmniChannel
Use External Routing