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ForcecomEmailServicesUnsubscribeOptoutApexCode
Mostcompaniessendoutmarketingemailstotheircustomersand
prospectsandneedawaytoletthemunsubscribefromyouremail
messagesThissamplecodeshowshowyoucanwriteForcecomEmail
Servicestoprocessunsubscriberequestsfromtheemailrecipients
Thecodewillsearchinthesubjectlineforthewordunsubscribe
IfthewordisfoundallcontactswhomatchesthefromEmail
AddresswillbeupdatedwithHasOptedOutOfEmailtrue
ThecodewillsearchthroughtheLeadsandupdatethe
HasOptedOutOfEmailfieldtotrueforthesameemailaddresses
Thecodethenreturnstrueandexist
Howtoinstallandconfiguretheemailunsubscribefunctionality
CreatetheNewEmailService
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InstallthepackagefromAppExchange
AfteritisinstalledgotoSetupAppSetupDevelopApex
ClassesandtakealookattheApexCode
Navigateto
a SetupAppSetupDevelopEmailServices
ClickNewEmailService
NametheEmailService
LookupandselecttheApexClassUnsubscribe
SelectIfyouwanttoacceptemailattachments
a IrecommendtosetittoNoneforthisEmailService
ChooseifyouwanttolimittheaccessbyturningonAdvancedEmail
Securityandonlyacceptemailsfromcertaindomainsandoremail
addresses
ChooseyoursettingsforFailureResponses
a IrecommendsettingthemtoDiscardforallexcepttheOver
EmailRateLimitIwouldsetthattoRequeue
ClickSaveandNewEmailAddress
Createanewemailaddress
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KeeporchangethenameoftheemailaddressThisisthenamethat
willgoontheleftsideofthesign
MakesureyoucheckitasActive
Contextuseristhesalesforcecomuserthatwillberecordedas
havingupdatedthecontactorleadrecordasunsubscribed
KeeptheAcceptEmailFromfieldblankifyouwanttoallowanyof
yourcontactsorleadstounsubscribefromanyofyouremails
Addanunsubscribelinktoyourtemplate
Inyouremailtemplatesyoucanaddanunsubscribelink
Makeitamailtolink
a TaketheForcecomEmailServiceemailaddressandadditinto
themailtolink
b Forexampleunsubscribexyzinsalesforcecom
Whenyousendyouremailouttheywillautomaticallyincludethe
unsubscribelinkandallowyourcustomerstounsubscribefromyour
emails
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Afterinstallingthepackagedothefollowing
GototheApexCode
ClickEditandresaveittomakeisValidcheckboxtrueand
searchable
AddtheEmailOptOutfieldtothepagelayoutofboththecontact
pagelayoutandleadlayout
TheOptOutfieldisnotexposedonthecontactorleadpagelayout
perdefault
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