First things first !
To download this implementation guide, click the download button below.
If you need more information about the implementation guide, you can read the Table of Contents below.
SERVICE CLOUD WORKBOOK DEPRECATED
This workbook is retired Fear not weve got even better content in Trailhead that covers material from this workbook and more
For starters check out the Keep Customers Happy with Service Cloud trail in Trailhead You can find Keep Customers Happy with Service
Cloud at httpstrailheadsalesforcecomtrailservicecloud Dont forget to update your bookmarks
Last updated March