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Eci Ringcentral Guide

Eci Ringcentral Guide


First things first !
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If you need more information about the implementation guide, you can read the Table of Contents below.


Configure RingCentral with Einstein Conversation Insights
Create the RingCentral App
Log In as the Integration User
Add RingCentral as an Authorized Provider
Add RingCentral Named Credentials
Set Up the Connected App

Add ECI as an Authorized Provider

Set Up the Salesforce Site

Add ECI Named Credentials

Assign the Guest User Permission Set
Graduate App from Sandbox to Production and Reconfigure